Using Member Engagement to Drive Growth

Jackie Davis, Loyalty Research Center
Members that are strongly engaged know the true value of your organization, advocate for you with other potential members, and interact with you on a consistent basis. On the other hand, those that are weakly engaged tend to take time and resources to retain and can detract from other members’ experiences. Join this session to gain a clear understanding of how engagement can determine the success of growth initiatives and an action plan for how to grow using engagement profiles.

Course Details

Using Member Engagement to Drive Growth00:30:00
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